Information > Frequently Asked Questions Frequently Asked Questions Police Department How can I get a copy of my police report? How can I get a copy of my criminal record? How can I obtain crime statistics? How can I get a police clearance letter (proof of no criminal record)? Do I have any warrants? Will the Police Dept check on my house while I'm on vacation? Will the Police Dept check on elderly or disabled people who live alone? How do I request extra patrol time in my neighborhood? How do I report a crime in progress? I need police assistance, but it's not an emergency. Who do I call? Where can I obtain crime prevention information? Where can I obtain information on domestic violence? How can I obtain a restraining order? What can I do about annoying or threatening phone calls? How can I report suspected child abuse? How can I report suspected elder abuse? How can I obtain information on sex offenders in my neighborhood? How can I report an identity theft, forgery or fraud? Fire Department What is the burning policy in Granite City? How can I obtain a permit for a recreational fire? How can I get a copy of a fire report? How can I schedule a fire truck or firefighter at my function? Do you offer tours of the fire stations? When an emergency vehicle is approaching that is displaying emergency lights and sirens, what should I do? Do you offer fire extinguisher training? How much will it cost if I call an ambulance? Who should I call with questions about my ambulance bill? How can I obtain a copy of my medical records? Why do firefighters respond to medical calls? What are the qualifications of the Granite City EMS personnel? Do I have to be transported to the nearest hospital? Do dispatchers provide medical care instructions before the arrival of emergency services? City Council Who are my Council members? When and where does the Council meet? What are the qualifications for members of City Council? How does a person run for Council? What is the salary for members of City Council? Is City Council a full time or part time job? Do Council members have offices? How much is appropriated in the budget for Council expenses? Is there a Council President? How can I obtain a Ward map? How can I learn more about the legislative process and how laws are made? What are the rules of order? What is the role of the City Council? How do I sign up to speak at a public hearing or council meeting? City Clerk Does the City have a business license requirement? Where can I find information about the laws of the City? When does the City Council meet? How can I speak in front of the City Council? Do I need to fill out a form? Where do I go to request information? Where can I go to register to vote? What percentage of eligible Granite City residents are registered to vote? Comptroller Where do I pay my taxes? I just ran my credit report and it says I owe you money. Why? How do I pay it and get it cleared? I sent you an invoice, where is my check? The department says a check was sent, where is it? Neighborhood Improvement Do I have to live in Granite City to be eligible? Can I make installment payments on the loan? Can I get help with remodeling my home? Where are the new Scattered Site Housing homes located? Is there an application for the Scattered Site Housing Program? What is the subsidy for the Scattered Site Housing Program? Do I have to purchase one of the vacant lots owned by the City? Animal Control When are the local animal shelters open to the public? What do I do to complain about a barking dog? Why do I have to license and vaccinate my dog, he never leaves the house? What do I need to do to license my dog? My dog lost its license tag. How do I get a duplicate? How do I go about updating my dog’s license information? When will an animal control officer respond to my call? Do your shelters have animals available for adoption? What can I do about bees? How can I get a dead animal removed? Where can I find a veterinary hospital that will perform emergency services for my pet? What information can you give me to help with a wild animal? Streets and Sanitation What are your office and yard hours? When is brush collected in Granite City? How are leaves collected in the fall? To whom and how do I report a pothole/other problem? What day is my garbage collected? Who can I call for recycling and/or refuse collection related questions? Where can I dump yard waste such as tree limbs and leaves? Is there a schedule for street-sweeping throughout the City? Why aren’t we notified before sweepers sweep our streets, so that we can move our cars? Does the City have a program for graffiti removal? How do I go about getting my street paved? How does the City determine which streets need to be repaved next? What is the maximum height that my grass may be before I am in violation of City ordinance? What is the earliest time that I can set my garbage out for collection? Is it required that my house number be visible from the street? If so, why? Building and Zoning What codes are enforced by the City? How does the City plan for growth? What is a comprehensive plan? What is annexation? What is zoning? What is a special use permit? What is a rezoning? What does the Planning Commission do? What is the Board of Appeals? What happens at a public hearing? What is a variance? What if I want to subdivide my property? What is a grading and excavation permit? When do I need a building permit? What permits are generally needed to work on an existing building? What permits are typically needed for a new building? What inspections are typically required for new construction or renovation projects? What restrictions are there for me to put up a fence on my lot? What zone district is my house in and how do I find out if I am in a flood plain? How do I find out where my property lines are? What and where is right-of-way? Why do we need a property maintenance code? What is an occupancy permit? What are the current Department Fees? Other Question Topics Calling 9-1-1 Do-It-Yourself Information Emergency Management Resources Last Updated On: Jul 29th, 2008 at 5:36 PM
Last Updated On: Jul 29th, 2008 at 5:36 PM
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